🔒 Secure Data Management

Data Deletion Instructions

We believe you should have full control over your school's data. Learn how to securely request deletion of your account, login credentials, and files.

Last Updated: May 19, 2026

1. Overview & Your Data Rights

At Ai School Management App, we are dedicated to protecting the privacy of your educational institution, staff, and students. In alignment with our commitment to transparency and data sovereignty, you have the absolute right to request the permanent deletion of your school account, administrator profiles, authentication credentials, student rosters, and administrative logs at any time.

2. How to Request Deletion

To initiate the deletion of your Ai School Management App account and associated databases, please follow these step-by-step instructions:

  1. Compose an email using the primary administrator's registered email address.
  2. Address the email to our official data management support inbox: aischoolapp001@gmail.com
  3. Set the email subject line to: 'Request for Account and Data Deletion - [Your School Name/User ID]'
  4. In the email body, please include your: Full Name, Registered Mobile Number, School/Institution Name, and details of the specific records you wish to purge (or specify complete account termination).
  5. Send the request. Our support team will process your ticket immediately.

3. Authentication & Auth Account Deletion

In compliance with Google Play Store Policies, our data deletion procedure includes the permanent removal of your login authentication records. Once your request is verified, we perform the following security purges:

  • Authentication Record Removal: Your login profile, registered email address, secure hashed passwords, and external federation IDs (if any) are permanently deleted from our Firebase Authentication servers.
  • Active Session Revocation: All active login sessions, access tokens, security cookies, and multi-factor authentication (MFA) tokens are immediately revoked, preventing any subsequent entry.
  • Account Association Wipe: Any connection between your identity/credentials and the institutional database is permanently severed.

4. Types of Data Permanently Deleted

Once your identity has been verified and the deletion request is finalized, the following datasets will be completely purged from our active systems and storage buckets:

  • User Credentials & Profiles: Account passwords (hashed), email addresses, profile photos, and administrator roles.
  • Student & Staff Records: Personal info, enrollment registers, parent contact numbers, and photo cutouts.
  • Attendance History: Check-in/check-out logs, automated daily/monthly reports, and SMS/WhatsApp alert dispatch history.
  • Financial & Fee Records: Digital fee collection ledgers, payment transaction history, and invoice records.
  • Generated Assets: Bulk Admit Cards, Transfer Certificates, exam seating arrangements, and academic report cards.
  • AI Assistant Logs: Custom scheduler rules, query histories, and fine-tuning logs stored in our AI engine.

5. Identity Verification & Security Checks

To safeguard your critical school databases from malicious or unauthorized deletion requests, we enforce a strict verification process:

  • ✓A dedicated support representative will review your email from your registered email address and confirm it matches our database records.
  • ✓We will place a verification phone call to the registered administrator's active phone number to verbally confirm the deletion order.
  • ✓Once verified, we will commence the data purging sequence.

6. Deletion Timeline

After successful verification, our engineering team executes the following timelines to ensure secure deletion:

  • ✓Production Database Deletion: Within 7 business days, your account will be disabled, and all entries in active databases will be permanently deleted.
  • ✓Secure Storage Buckets: All uploaded documents, spreadsheets, and pictures are wiped from our Cloud Storage within 10 business days.
  • ✓Backup Server Overwrites: Daily and weekly system backups containing historical fragments are fully overwritten and recycled according to our standard backup policy (within 30 days).

7. Data Export Option (Before Deletion)

Please note that data deletion is absolute and entirely irreversible. Once deleted, no school records can be recovered. We highly recommend utilizing the built-in export modules within your Ai School Management App dashboard to download all students' records, attendance history, and fee structures in CSV/Excel formats before requesting final deletion.

8. Contact & Assistance

If you have questions about this data deletion procedure, or require assistance with backing up your school data before closing your account, please reach out to us at aischoolapp001@gmail.com or call our helpline at +91 8709700542.